When using the service "WEBROOTmaster" provided by ST ASU PTE.LTD. (hereinafter referred to as "STA"), the customer must agree to the terms of the "WEBROOTmaster Terms of Use " (hereinafter referred to as "this Agreement") and the separately stipulated Privacy Policy (collectively referred to as "this Agreement, etc."). If the customer does not agree to this Agreement, etc., they will not be able to use the service (as defined in Article 1). Furthermore, by starting to use the service, the customer is deemed to have accepted this Agreement, etc.

Article 1 (Definitions)

This Agreement stipulates the terms and conditions for using the service provided by STA (as defined in the following section).

1.1 Service

The service provided by STA within the scope of the service fees under the operation of "WEBROOTmaster"

1.2 Website

The dedicated website for the Service operated and provided by STA (https://wr.st-asu.com/). (If the domain or content of the website changes for any reason, the modified website will be included.)

1.3 Customer

A person who has completed the registration process to use the Service.

1.4 Payment Service Provider

A provider of payment services such as credit card companies with whom the Customer has a contract.

1.5 Content

A collective term for the services, information, images, videos, etc. provided by STA in the Service.

1.6 Account

The email address registered by the Customer to use the Service.

1.7 License Key

The code or device identification number required for the use of the Service, provided by STA or its affiliates (hereinafter referred to as "STA, etc.").

Article 2 (Use of the Service by Minors)

2.1 If the Customer is a minor, they must obtain the consent of a legal guardian (including consent to this Agreement, etc.) before using the Service. Additionally, if the Customer agreed to this Agreement while being a minor and continues to use the Service after reaching the age of majority, it shall be deemed that they have ratified their use of the Service during the period of minority.

Article 3 (Amendments to this Agreement)

3.1 STA reserves the right to amend this Agreement, and any amendments shall take effect from the effective date determined by STA at its discretion.

3.2 In the event of such an amendment, STA will notify the Customer of the content of the amendment and the effective date by posting on the Website, via the application used for the Service, or by any other method deemed appropriate by STA, at least one month prior to the effective date. However, if STA determines that the amendment has only a minor impact on the Customer, the notification period may be shortened.

3.3 If the Customer continues to use the Service after the effective date of the amended Agreement, the Customer will be deemed to have agreed to the amendment.

Article 4 (Details of the Service)

4.1 Please refer to [this link] for details regarding the content of the Service.

Article 5 (Use of the Service)

5.1 When using the Service, the Customer must complete the registration process through their device and enter into a usage contract with STA for the Service (hereinafter referred to as "Registration"). After completing Registration, the Customer will be informed of the necessary license key through the My Page section after logging into the Website. The Customer must install the "Webroot Mobile Security" application on their device and enter the provided license key.(Download "Webroot Mobile Security" here .)

5.2 The procedures for Registration and termination of the usage contract (hereinafter referred to as "Cancellation"), as well as entering the license key, must all be handled personally by the Customer. Even if the Customer uses a device incompatible with the Service, the Customer is responsible for handling the Cancellation procedure.

5.3 If the use of the Service incurs communication charges, the Customer will be responsible for paying the telecommunications provider's designated fees.

5.4 The Customer must carefully manage any license key or other information provided by STA, ensuring it is not disclosed or leaked to third parties. STA shall not be liable for any damages resulting from inadequate management, operational mistakes, or unauthorized use of the license key or similar information by third parties. If an account and license key combination matches the registered information, it will be considered as use by the Customer themselves.

5.5 STA reserves the right to refuse or cancel registration if STA determines that any of the following conditions are met:

(1) There is no valid registrant, or false or incorrect information is provided during registration.

(2) The Customer violates the prohibitions set forth in Article 11 of this Agreement.

(3) The Customer is identified as belonging to an antisocial force as defined in Article 15 of this Agreement.

(4) The Customer has previously delayed payment or attempted to evade payment for the Service.

(5) STA determines that the Customer's use of the Service is otherwise inappropriate.

5.6 The Customer agrees to the following conditions when using the Service and will comply with them:

(1) STA does not guarantee the performance, suitability for the Customer's purpose or devices, or the accuracy and reliability of results obtained from using the Service.

(2) The Service may not be free from defects, errors, interruptions, or other issues.

(3) Information provided by the Service may not always be accurate.

(4) Identified bugs or issues may not be resolved.

(5) Due to communication environments, the Customer's device settings, or other factors, the Service may not function properly.

Article 6 (Cancellation of the Service)

6.1 If the Customer wishes to cancel the Service, the Customer must submit a cancellation request using the designated method specified by STA through the Customer's device. Upon submitting the cancellation request, the Customer will lose all rights related to the Service at the time of cancellation.

6.2 Even if a cancellation request is made through the Customer's device by someone other than the Customer, it will be regarded as a cancellation request from the Customer.

6.3 Once the Service contract is canceled, including cancellation by the Customer, the use of the account and any license key issued up to that point will be invalidated.

6.4 If the contract between the Customer and the payment service provider is terminated, the Service contract will also be considered terminated on the same date.

Article 7 (Service Fees and Content)

7.1 The Service consists of paid services (hereinafter referred to as "Paid Services").

7.2 Paid Services are available upon payment of a monthly fee, which varies depending on the selected currency. For details, please refer to the Paid Services application page.

7.3 The service period shall be from the date of registration (hereinafter referred to as the "Registration Date") to the day before the same date of the following month, and thereafter, the service will automatically renew on a monthly basis unless the Customer cancels the Service. The service fee shall be paid on the Registration Date of each month. (If there is no corresponding Registration Date in a given month, the service fee shall be paid on the last day of that month.)

In the event the Customer cancels the Service during the service period, regardless of the reason, the service fee will not be prorated or refunded for the unused period, and the full service fee for the applicable service period shall be paid.

7.4 Even if the Customer is unable to use the telecommunications services provided by their telecommunications provider, the service fees for the corresponding period must still be paid.

7.5 Some of the content of the Service may have a specified usage period. Therefore, the Customer is required to review the relevant page of the Service in advance regarding the content available for use.

Article 8 (Payment of Service Fees)

8.1 The Customer agrees that the payment service provider selected by the Customer will collect the service fees on behalf of STA, based on the terms and conditions set forth by the payment service provider.

8.2 The payment of the service fees for the Service will be processed monthly by the method designated by the payment service provider. The payment date will be the date specified by the payment service provider.

8.3 Any disputes related to the service fees between the Customer and the payment service provider must be resolved between the parties, and STA shall bear no responsibility.

8.4 If STA determines that the Customer is unable to use the designated payment method for any reason, STA may cancel the Service or delete the Customer's registration, or limit certain functions, regardless of the reason.

8.5 If the Customer fails to pay the service fees by the payment deadline set by the payment service provider, the Customer agrees that the payment service provider may notify STA of the Customer's name, address, and unpaid information. Upon receiving such notification, STA may demand payment from the Customer.

8.6 Upon receiving the above notification, STA or a third party authorized by STA may request and collect payment from the Customer. This information will only be used for the purpose of collecting unpaid service fees and will not be used for any other purpose.

Article 9 (Principle of Self-Responsibility)

9.1 The Customer shall bear full responsibility for the use of the Service and any actions taken within the Service (including, but not limited to, license key registration, protection of personal information through the Service, secure browsing, encryption for password and login protection, mobile security, high-speed scanning, webcam protection, and password management), regardless of whether the Customer performed such actions. However, this shall not apply in cases where STA’s willful misconduct or gross negligence is involved.

9.2 If the Customer causes damage to a third party or receives a claim from a third party due to reasons attributable to the Customer in connection with the use of the Service, the Customer shall resolve the matter at their own responsibility and expense.

9.3 The Customer shall, at their own responsibility, investigate and consider whether the use of the Service complies with the laws, internal regulations of industry groups, or other rules applicable to the Customer.

9.4 If the Customer causes damage to STA due to intentional or negligent actions, the Customer shall compensate STA for the damage caused.

Article 10 (Ownership of Rights)

10.1 All intellectual property rights, including but not limited to, the Service and the content provided through the Service, belong to STA or the third party holding the relevant intellectual property rights. The content downloaded by the Customer is available for the Customer's personal use only and must not be reproduced, copied, transferred, stored, sold, published, or used beyond the scope of personal use without the prior consent of STA.

10.2 The Customer may use the Service only for its intended purposes on the Customer's device, in accordance with the number of licenses granted by STA. The usage rights granted to the Customer are non-exclusive, non-transferable, non-sublicensable, and non-pledgeable.

10.3 The Customer agrees in advance not to modify or alter any programs or works provided in connection with the use of the Service.

10.4 If the Customer violates this Article and a dispute arises with a third party holding legitimate rights, the Customer shall resolve such disputes at their own responsibility and expense.

Article 11 (Prohibited Acts)

11.1The Customer shall not engage in or attempt to engage in any of the following acts when using the Service:

(1) Transferring or assigning any rights or obligations related to the usage contract to a third party

(2) Altering or modifying information available through the Service

(3) Tracing, debugging, disassembling, reverse engineering, or decompiling the Service

(4) Infringing or threatening to infringe the copyrights, trademarks, or other intellectual property rights of STA or third parties

(5) Transmitting or posting harmful computer programs

(6) Discriminating against, slandering, or damaging the reputation or credibility of STA or third parties

(7) Infringing or threatening to infringe the privacy of STA or third parties

(8) Engaging in acts contrary to public order and morals, or publicly sharing obscene documents or images

(9) Sharing the same account or user ID among multiple people, whether intentionally or unintentionally

(10) Selling or transferring an account without STA's consent

(11) Using or attempting to use another person's account

(12) Fraudulent use of accounts

(13) Using the Service for purposes other than its intended use

(14) Impersonating other customers or third parties

(15) Collecting personal information of other customers

(16) Using the Service for commercial or profit-making purposes (unless approved by STA)

(17) Reproducing, copying, transferring, storing, selling, publishing, or otherwise using the content of the Service, in whole or in part, beyond personal use without STA's consent

(18) Engaging in religious activities or political solicitation

(19) Interfering with the operation or use of the Service

(20) Engaging in acts that violate or threaten to violate laws and regulations

(21) Engaging in any other acts that STA deems inappropriate

11.2 If the Customer engages in any of these prohibited acts, STA may terminate the provision of the Service to the Customer without prior notice.

11.3 STA shall not be liable for any damages incurred by the Customer as a result of such termination, except in cases of willful misconduct or gross negligence on the part of STA.

Article 12 (Protection of Personal Information)

12.1 STA will collect personal information about the Customer for the purpose of providing the Service. The purposes of use for such information will be as specified in STA's Privacy Policy (https://wr.st-asu.com/privacy) (hereinafter referred to as the "Privacy Policy").

12.2 The Customer must review and agree to the contents of the Privacy Policy before applying for the Service and using the Service.

12.3 The Customer acknowledges that if the information provided to STA is insufficient or inaccurate, STA may not be able to adequately provide the Service, and the Customer agrees not to raise any objections to STA regarding any disadvantages arising from this.

12.4 In addition to what is stipulated in this Agreement, the handling, scope of use, and disclosure of Customer information acquired by STA in connection with the Service will be governed by the Privacy Policy.

Article 13 (Disclaimer, etc.)

13.1 The Service is provided by STA on an "as available" basis, and STA does not guarantee the safety, accuracy, reliability, applicability, usefulness, or any other aspect of the information provided.

13.2 STA has no obligation to modify or adapt the Service for devices that are incompatible with the Service, even if the Customer's device is unsuitable for using the Service.

13.3 STA shall not be liable for any damages arising from slow display speeds or interruptions caused by excessive access or other unforeseen factors.

13.4 It is recommended that the Customer back up important files before using the Service. STA shall not be responsible for any loss, destruction, or damage to files that occur after the start of Service use.

13.5 The Customer shall be responsible for investigating and determining whether the use of the Service complies with the laws, internal regulations of industry organizations, and other rules applicable to the Customer. STA shall not be liable if the Customer's use of the Service violates any laws or internal regulations applicable to the Customer.

13.6 If the Customer causes damage to other customers or third parties in connection with the use of the Service, the Customer shall compensate such damage at their own expense and responsibility, and STA shall bear no liability.

In the event of any inquiries, claims, or disputes from third parties regarding the Customer's use of the Service, the 13.7 Customer shall resolve such matters at their own expense and responsibility, and STA shall bear no liability.

13.8 STA shall not be liable for any damages incurred by the Customer in connection with the use of the Service. However, if the Customer suffers damage due to STA's breach of obligations attributable to STA's fault, STA shall compensate the Customer up to the amount equivalent to the service fees paid. This limitation does not apply in cases of willful misconduct or gross negligence on the part of STA.

13.9 Gross negligence in the preceding paragraph refers to situations where service provision becomes impossible due to highly unusual actions during maintenance, which are not normally anticipated. It does not include situations where service provision becomes impossible due to force majeure, such as power outages or natural disasters.

13.10 Depending on the Customer's device, some content or certain functions of the content may not be available or may be restricted. The Customer agrees to this in advance.

Article 14 (Service Suspension, Modification, Termination, or Transfer of Rights)

14.1 STA reserves the right to modify or terminate all or part of the Service without prior notice to the Customer.

14.2 STA may temporarily suspend the provision of the Service or restrict its use without notice to the Customer due to operational or technical reasons, or in the event of force majeure. Delays in providing the Service may also occur for similar reasons.

14.3 In such cases, STA will not provide any refunds or reductions in service fees, even if the Customer suffers damages or disadvantages as a result.

14.4 STA may transfer all or part of the rights related to the Service to a third party.

14.5 In the event of changes, termination, or transfer of rights related to the Service, STA will notify the Customer by posting on the Service with an appropriate notice period.

Article 15 (Exclusion of Antisocial Forces)

15.1 The Customer represents and warrants that they do not currently, and will not in the future, fall under any of the following categories:

(1) Being a member of an organized crime group, a person who has not been separated from an organized crime group for more than five years, a company affiliated with an organized crime group, a corporate extortionist (sokaiya), a rogue claiming to advocate social movements, a special intelligence group, or other antisocial forces (hereinafter referred to as "Antisocial Forces").

(2) Having a socially condemnable relationship with Antisocial Forces.

(3) Using Antisocial Forces to interfere with business operations or engaging in other fraudulent activities, or threatening to do so.

(4) Using Antisocial Forces to damage the reputation or credibility of others, or threatening to do so.

(5) Using fraudulent means, violence, or threatening language through Antisocial Forces.

(6) Claiming or indicating that either the Customer or any related organizations or individuals are part of Antisocial Forces.

15.2 If it is discovered that the Customer has violated any of the representations and warranties in the preceding paragraph, STA may suspend the Customer's use of the Service and delete their registration without prior notice.

15.3 STA shall not be liable for any damages incurred by the Customer as a result of the measures taken in accordance with the preceding paragraph. Additionally, if STA suffers damages due to such measures, the Customer shall be responsible for compensating such damages.

Article 16 (Severability)

16.1 Even if any provision or part of this Agreement is found to be invalid or unenforceable under the Consumer Contract Act or other laws and regulations, the remaining provisions of this Agreement and the remaining parts of the provision deemed invalid or unenforceable shall remain in full force and effect.

Article 17 (Governing Law and Jurisdiction)

17.1 This Agreement shall be governed by the laws of Japan.

If any legal action becomes necessary between the Customer and STA in connection with this Agreement, the Tokyo District Court or the Tokyo Summary Court shall have exclusive jurisdiction as the court of first instance.

Article 18 (Language)

18.1 This Agreement is prepared in both Japanese and English. In the event of any discrepancy between the two versions, the Japanese version shall prevail.However, for service fees, the amounts specified in the Japanese version and the English version shall each apply respectively.

Supplementary Provisions

This Agreement shall take effect on September 1st, 2024.